Cancellations and Refunds

Refund and cancellation policy:

Thyme for Natural Medicine has a ‘no refund’ policy on purchases if you simply change your mind.

Treatments/services and service packages are not transferable to other individuals or clinics.

We require a minimum of 24 hours notice for any appointment cancellation to allow time to reallocate your appointment to another client.

If you cancel within 24 hours of your appointment, or fail to attend a booked appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost. Or in the case of a consultation, the charge will be $49 and in the case of prepaid treatments, the treatment will be forfeited.

Refunds will be provided where required under the Australian Consumer Law.